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Shipping & Delivery

Q: Do you ship to all countries?

Yes we do! We ship worldwide via our international warehouse.

*Kindly note that we do not ship to PO Boxes or military addresses (APO, FPO or DPO).

 

Q: Will I be charged handling/customs fees, duties and taxes?

No customs surprises — no customs fees or import taxes.

 

Q: How much is the shipping cost

  • Express shipping: Flat rate $ 6.99 for all countries worldwide except Singapore.
  • FREE Express shipping on orders  $ 65.00 USD

 

Q: What is estimated delivery date?

We ship Monday - Friday between the hours of 9am-5pm +8.00 gmt, with the exception of Public holidays.

    • Express shipping: Estimated to receive within 6 - 10 business days after fulfillment.

    Please allow 1-2 business days (not include weekend and public holiday) for us to fulfill and dispatch your order. Gracefulandco team pledge to dispatch every order immediately. For sale period, festive season and public holidays, order dispatch may take up to 3-4 days in these cases.

    All orders will be fulfilled via our international warehouse.

     

    Q: How to track my order?

    Once your order is shipped, you will receive a tracking number and shipment status link via the email. 

       

      Q: What should I do if my parcel is bounced back to you?

      Please ensure your address and phone number are correct. If your parcel is returned due to failed delivery, unclaimed collection, or an incorrect address, reshipping fees will apply.

      Absolutely beautiful and sensitive skin friendly

      Love these! Super comfortable and I wear it 24/7. No problems receiving order in US, came in a pretty box. No duties or customs charges were due. I’ll totally order from them again!

      M
      GRACEFUL*CO
      Margaret McKeathern
      Beautiful, quality jewelry

      Beautiful quality jewelry that arrive earlier than anticipated. Would definitely purchase again.

      S
      GRACEFUL*CO
      Shivashankhari Sivagurunathan
      Thankyou

      Thankyou

      M
      GRACEFUL*CO
      Michele Kelly
      Delivered quality as promised

      Very pleased with the flat back earrings I purchased.
      I was having trouble sleeping with my previous earrings and these solved the problem.
      Great quality. Timely delivery as promised.

      M
      GRACEFUL*CO
      Malani romero Taghoy
      I love the

      I love the design

      A
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      Anonymous
      The earrings were very hard to put on.

      The earrings were very hard to put on.
      But seems well made

      A
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      Anonymous
      Beautiful

      Beautiful necklace

      A
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      Anonymous
      I've shopped here multiple times for earrings

      I've shopped here multiple times for earrings, there are elegant to cute styles.

      R
      GRACEFUL*CO
      Robin Nilon
      Beautiful

      Beautiful

      J
      GRACEFUL*CO
      Jeanne Cheng
      It’s so nice to get what you ordered when they say you will get it

      It’s so nice to get what you ordered when they say you will get it. The earrings are exactly what I needed. So pretty too! I’ve gotten several compliments. I will order again from you.

      T
      GRACEFUL*CO
      Tracy Calogheros
      Sparkly and well made

      These earrings are great. They stay in and sparkle like mad! The packaging is second to none as well. Just lovely. Warning to all other middle aged ladies who order these... you'll need a friend to help get them in! Well, I did...they are very tiny! But I've had them in for a week and love them.

      Happy purchase with Smile : )

      Absolutely love them! I received everything perfectly!! Thank you!!

      D
      GRACEFUL*CO
      Deborah Barnhart
      Beautiful earrings

      I have not worn these yet but they are beautiful! They are sturdy and solid and the czs are very high quality. I’m going to wear them in my ear lobes, I have triple pierced ears. They seem the right length, some earrings I’ve bought are so long the hang out.

      B
      GRACEFUL*CO
      Bony Kari
      Turquoise inspired huggies

      If you’re looking for turquoise huggie earrings these are very nice to wear everyday or to work since they’re subtle.

      Very pretty!

      I do love the way these earrings look and the quality of them. Getting them in my ears was a huge undertaking for me, so I won’t be changing them out any time soon. Customer service was very helpful when the first shipment stopped moving along the way.

      S
      GRACEFUL*CO
      Sylvie Bourbonnais

      I need help to put them on and take them off, however I love them!

      A
      GRACEFUL*CO
      Amrita
      Looks really great on boys too!!

      Love it

      J
      GRACEFUL*CO
      Jenny R
      Flat back earrings

      The earrings are beautiful but I am having a hard time putting them in my ears. They are so small and delicate, my arthritic fingers are having a hard time holding onto them to screw them in.

      Very Simple & Dainty

      I really like the simplicity of these earrings and that they are designed for sensitive ears. But Wow they are so hard to get on, the backing doesn't go through far enough and the stud has a very short staff so getting them to match up so you can put them on, once I got them on I have not taken them off. I do love them and am considering getting more.

      j
      GRACEFUL*CO
      jarka Mackenzie
      Hard to ge tot on

      They absolutely beautiful but if you have clumsy fingers like me it's very hard to get it on. my 7 year old with small fingers helped me.

      B
      GRACEFUL*CO
      Beth Dicken-Jones
      Very easy to sleep in

      With regular earrings I have the issue of the backs being uncomfy or unhygienic etc but with the flat backs they are very enjoyable and easy to wear without the faff

      Dainty and demure

      Their sakura hoop earrings are really pretty. Love that i could just wear it on daily basis and shower with it.

      M
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      Misty Ledford
      Perfection

      The Huggies are the perfect size and color, just as pictured. One of my fav pieces:)

      J
      GRACEFUL*CO
      Jo Bolt
      Comfortable!!

      I can wear them when I sleep

      A
      GRACEFUL*CO
      Autumn Ng
      Love it

      I love the flat back and they do not irate my ears like most other earrings.

      L
      GRACEFUL*CO
      Lynn Swaffer
      My everyday wear

      These Tiny Clover flat backs are my go-to for everyday wear in my second lobe piercing. I love pairing them with larger Ethereal Flower in my first lobe for a cute, coordinated look. Since I work from home, I like to keep earrings in all day, and these are comfortable enough to wear at home and stylish enough if I need to step out.

      J
      GRACEFUL*CO
      Jess Zaihan
      Nice!

      Just beautifully made. Excellent quality. This is my fourth set of earrings.

      F
      GRACEFUL*CO
      Francis Robert

      The packaging was stunning and thoughtfully put together for arrival! I’m absolutely thrilled with my purchase!

      M
      GRACEFUL*CO
      Mariana Parmar
      Dainty & Excellent Quality

      It is such a delicate pieces and is so pretty and dainty.

      L
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      Lily Spragg

      So cute and comfortable

      L
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      Leticia Howard
      Beautiful Flatback

      The earrings are minimal yet elegant. They fit on nice and snug. Love them.

      L
      GRACEFUL*CO
      Lisa LoredoFlores
      Heart flat backs

      I love these silver hearts. They are going to look so good on my granddaughter