Shipping & Delivery
Q: Do you ship to all countries?
Yes we do! We ship worldwide via our international warehouse.
*Kindly note that we do not ship to PO Boxes or military addresses (APO, FPO or DPO).
Q: Will I be charged handling/customs fees, duties and taxes?
No customs surprises — no customs fees or import taxes.
Q: How much is the shipping cost
- Express shipping: Flat rate $ 6.99 for all countries worldwide except Singapore.
- FREE Express shipping on orders $ 65.00 USD
Q: What is estimated delivery date?
We ship Monday - Friday between the hours of 9am-5pm +8.00 gmt, with the exception of Public holidays.
- Express shipping: Estimated to receive within 6 - 10 business days after fulfillment.
Please allow 1-2 business days (not include weekend and public holiday) for us to fulfill and dispatch your order. Gracefulandco team pledge to dispatch every order immediately. For sale period, festive season and public holidays, order dispatch may take up to 3-4 days in these cases.
All orders will be fulfilled via our international warehouse.
Q: How to track my order?
Once your order is shipped, you will receive a tracking number and shipment status link via the email.
Q: What should I do if my parcel is bounced back to you?
Please ensure your address and phone number are correct. If your parcel is returned due to failed delivery, unclaimed collection, or an incorrect address, reshipping fees will apply.

